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Help Centre – Fortius Allied Health Sunshine Coast

Welcome to the Fortius Allied Health Help Centre, your trusted source for professional rehabilitation, injury recovery, and wellness support on the Sunshine Coast. Our experienced therapists are here to help you move better, feel stronger, and live a healthier life.

Whether you’re managing a sports injury, recovering from surgery, or looking to improve posture and flexibility, we provide tailored programs, consultations, and services to suit your needs in each clinic.

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Have a question?

Yes, physiotherapy can be an effective treatment for individuals with arthritis. Arthritis is a term used to describe inflammation in the joints, which can cause pain, stiffness, and decreased range of motion.

At our Sunshine Coast clinics, physiotherapy treatment for arthritis typically includes a combination of targeted exercises, manual therapy, and self-management strategies. The goal is to reduce pain, restore function, and enhance long-term recovery and flexibility.

Physiotherapy can be particularly helpful for individuals with osteoarthritis, as it can help to reduce pain and improve function in the affected joint. Many patients find that rehabilitation programs guided by our professional therapists allow them to maintain activity and improve their quality of life.

Physiotherapists are primary healthcare practitioners, and you do not need a referral to book a consultation.

However, if you’re under a specific funding arrangement (see below), your GP may need to complete a referral form.

You will need a referral from your GP if you are under any of the above. 

  • Workcover patients need to provide their claim number, a work capacity certificate and case managers details.
  • DVA patients are required to provide a current D904 referral to Fortius Allied Health.
  • Medicare only covers chronic injuries and will be determined by your GP if you are eligible for a Chronic disease management plan – there is a maximum of only 5 allied health sessions that can be covered by Medicare. 
  • Compulsory Third Party - CTP patients will require a letter from their insurer stating they are covering their allied health. 

Yes! Our clinics offer HICAPS for on-the-spot health fund rebates. Simply present your health fund card, and you’ll only need to pay the gap fee after your consultation or treatment

 On your first physiotherapy visit, you can expect the following:

  • A comprehensive assessment: Your physiotherapist will conduct a thorough assessment of your condition and will ask you questions about your symptoms, medical history, and pain. They may also observe your movement patterns and perform tests to assess your strength, range of motion, and other aspects of your physical function.
  • A discussion of your treatment plan: Together, you’ll develop a recovery program that suits your goals, whether it’s improving mobility, managing sports injuries, or enhancing daily function.
  • Your first treatment: Depending on the nature of your condition and the treatment approaches that are most appropriate for you, your physiotherapist may begin your first treatment session on the same day as your assessment. This may involve exercises, stretches, manual therapy, or other techniques to help improve your physical function and reduce your symptoms.
  • Education and advice: Your physiotherapist will also provide you with education and advice to help you understand your condition and what you can do to manage it. They may provide you with exercises or other self-management strategies to help you improve your physical function, wellness and reduce your risk of future injuries or problems.

Overall, your first physiotherapy visit will be focused on gathering information, developing a treatment plan, and starting your treatment. Your physiotherapist will work with you to ensure that you understand your condition and what you can do to manag e it effectively.

When you go to your physiotherapy appointment, it is important to wear comfortable, loose-fitting clothing that allows you to move easily. Here are some specific things to consider:

  • Avoid clothing that is too tight or restrictive: Tight clothing can make it difficult for your physiotherapist to assess your range of motion and can make it harder for you to move comfortably during treatment.
  • Wear clothing that is easy to move in: Loose-fitting clothing, such as sweatpants and a t-shirt, can be a good choice for physiotherapy appointments. This will allow you to move freely and perform exercises and stretches comfortably.
  • Consider the type of treatment you will be receiving: If you are receiving treatment that involves applying heat or cold to your body, you may want to wear clothing that is easy to remove or roll up, such as shorts or a tank top.
  • Wear shoes that are easy to take on and off: You may be asked to remove your shoes during your physiotherapy appointment, so it can be helpful to wear shoes that are easy to slip on and off, such as sandals or slip-on sneakers.

Overall, the most important thing is to wear clothing that is comfortable and allows you to move freely. Your physiotherapist will be able to provide you with more specific recommendations based on your individual needs and treatment goals.

48-Hour Cancellation Policy

At Fortius Allied Health, we value your time and strive to provide the best possible care. To accommodate all our patients effectively, we require at least 48 hours' notice for any appointment cancellations or rescheduling. Cancellations made with less than 48 hours' notice or missed appointments will incur a fee. We appreciate your understanding and cooperation in helping us manage our schedule and provide quality care to all our patients.

If you would like to book an physiotherapy, exercise physiology, podiatry and/or massage appointment with any of our practitioners, please contact us. We can be reached on the details below, or alternatively, leave your details in our form and we’ll get back to you.
If you’re unsure of what service you need, please give our friendly team a call and they can lead you in the right direction

Yes, our physiotherapy clinic is open on Saturday mornings for both physiotherapy & exercise physiology.

Absolutely. We specialise in sports injury management, from acute sprains and muscle strains to long-term performance recovery. Our physiotherapists design structured programs to restore strength, flexibility, and balance, helping athletes return to play safely.

Each rehabilitation program is unique. Recovery time depends on the type of injury, your overall wellness, and how consistently you follow your treatment plan. Your therapist will review progress regularly and adjust your program to ensure optimal outcomes.

Yes! Our Sunshine Coast clinics offer dedicated posture and flexibility consultations for people looking to enhance mobility, reduce discomfort, and prevent future injuries. These sessions focus on body alignment, strength balance, and ergonomic advice to support long-term wellness.

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CONTACT US

If you would like to book an physiotherapy, exercise physiology, podiatry and/or massage appointment with any of our practitioners, please contact us. We can be reached on the details below, or alternatively, leave your details in our form and we’ll get back to you.

If you’re unsure of what service you need, please give our friendly team a call and they can lead you in the right direction

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